Age Verification Policy

1) Who can use TorontoJackpots.com

You must be at least 19 years old to access or use our services, or older if required by applicable Canada law for a specific product or activity. We do not knowingly permit anyone under 19 to create an account or use the site.

2) How our age gate works

• Before accessing age-restricted areas, you are asked to confirm you are 19+ and provide your date of birth.
• We may require verification before allowing deposits, withdrawals, rewards, or continued access.
• If verification is required, access may be limited until checks are completed.

3) What we check and what data we use

To verify age/identity, we may use:

• Account details (name, date of birth, email, phone, address).
• Government ID and/or selfie/liveness checks (where requested).
• Electronic verification sources (e.g., credit header/identity databases) where available and permitted.
• Technical data to help prevent circumvention (IP address, device/browser identifiers, and logs).

4) What we store and retention

• We store the verification outcome, timestamps, and key account details needed to evidence compliance.
• If documents are collected, we store them securely with access controls and audit logging.
• We retain information for as long as necessary for legal/compliance purposes and to manage disputes, then delete or de-identify where permitted.

5) Preventing minor access and targeting

• We design onboarding and site access to deter underage use and may apply additional checks for high-risk signals.
• We do not intentionally market to minors and use age/interest targeting exclusions where advertising tools allow.
• We may refuse or restrict service where we cannot be satisfied you are 19+.

6) If we suspect underage use

• We may suspend access, request age/identity evidence, and block payment methods.
• If underage use is confirmed, we will close the account and take steps to prevent re-registration.
• We may void/withhold access to features where legally required and may report matters to relevant authorities where required by law.

7) Help for parents/guardians and account closure

If you believe a minor is using TorontoJackpots.com, contact us with the username/email and any relevant details. We can help restrict access and close the account. We may request information to confirm authority and to locate the account.